crm-ms1/application/helpers/jira_helper.php

<?php

function jira_get_tickets_by_emailold($email)
{
    $jiraDomain = 'https://progiwebinc.atlassian.net';
    $userEmail  = 'stephan@progiweb.ca';
    $apiToken   = 'ATATT3xFfGF0DuhOhRUxFlj2hFpLuzYGapJIrhMETB35NnLFi1TyxDszp3tTa8MaadTpT72GfDk9FOpDm07m6HbdXoQ9plDeRvB6OwRnD19VrIqA8M3HmDGgf_MWR7Pwk5731ahbgb4UBdRgj-ICBqt9A0SjJPnnoTfu4ECVh51HjM0RsekOmeM=908B030C';
    $projectKey = 'SM';

// --- Paramètre : nombre d'années à remonter ---
// 1 = depuis le 1er janvier de l'an dernier jusqu'à maintenant
// 10 = depuis le 1er janvier d'il y a 10 ans jusqu'à maintenant
// 0 = illimité
    // --- Fenêtre glissante: $nbAnnees années en arrière jusqu'à maintenant ---
// 1 = derniers 12 mois (rolling), 10 = derniers 10 ans, 0 = illimité
    $nbAnnees = 1;

    $tz  = new DateTimeZone('America/Toronto');
    $now = new DateTime('now', $tz);

    if ($nbAnnees > 0) {
        // Début = exactement $nbAnnees années avant "maintenant"
        $start = (clone $now)->modify('-' . $nbAnnees . ' years');

        // On met des heures/minutes pour éviter l'ambiguïté minuit UTC
        $startStr = $start->format('Y-m-d H:i');
        // Fin = maintenant
        $endStr   = $now->format('Y-m-d H:i');

        $jql = sprintf(
            'project = %s AND reporter = "%s" AND created >= "%s" AND created <= "%s" ORDER BY status ASC, created DESC',
            $projectKey,
            $email,
            $startStr,
            $endStr
        );
    } else {
        // Pas de limite de date
        $jql = sprintf(
            'project = %s AND reporter = "%s" ORDER BY status ASC, created DESC',
            $projectKey,
            $email
        );
    }


    $url = $jiraDomain . '/rest/api/3/search?jql=' . urlencode($jql) . '&maxResults=100';

    $ch = curl_init($url);
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
        'Authorization: Basic ' . base64_encode("$userEmail:$apiToken"),
        'Content-Type: application/json'
    ]);
    $response = curl_exec($ch);
    $httpcode = curl_getinfo($ch, CURLINFO_HTTP_CODE);
    curl_close($ch);

    $result = json_decode($response, true);
    $ticketsOuverts = [];
    $ticketsResolus = [];

    if ($httpcode == 200 && isset($result['issues'])) {
        foreach ($result['issues'] as $issue) {
            $ticket = [
                'key'       => $issue['key'],
                'summary'   => $issue['fields']['summary'],
                'status'    => $issue['fields']['status']['name'],
                'url'       => $jiraDomain . '/browse/' . $issue['key'],
                'created'   => $issue['fields']['created'] ?? null,
                'resolved'  => $issue['fields']['resolutiondate'] ?? null
            ];

            if (in_array(strtolower($ticket['status']), ['done', 'resolved', 'terminé', 'fermé', 'résolu', 'annulé'])) {
                $ticketsResolus[] = $ticket;
            } else {
                $ticketsOuverts[] = $ticket;
            }
        }

        return [
            'success' => true,
            'ouverts' => $ticketsOuverts,
            'resolus' => $ticketsResolus
        ];
    }

    return [
        'success' => false,
        'message' => $result['errorMessages'][0] ?? 'Erreur inconnue',
        'debug'   => $result
    ];
}


/**
 * Recherche les tickets d’un reporter (email → accountId) avec la nouvelle API /search/jql.
 * Sortie: ['success'=>bool, 'ouverts'=>[], 'resolus'=>[], 'message'?, 'debug'?]
 */
function jira_get_tickets_by_email($email)
{
    $jiraDomain = 'https://progiwebinc.atlassian.net';
    $userEmail  = 'stephan@progiweb.ca';
    // Nom du jeton support_crm
    $apiToken   = 'ATATT3xFfGF0Z91qESp8j7uO783qK0E4BWsY8rhPWEmexSa4Rw3c21Spg6hYIkmVgy6Vwzb34RxqFl3sR00Kby_DuY1NdcUJyfPQYZ0_JbeEjAk9ybFgNY8-MBSABMCxzaDk4szTbWupfjxHT8sJxJMvSNxgHPds5FxXaGo2DnZICZu5dXuvWbk=F73E15AE';
    $projectKey = 'SM';

    // --- Paramètre : nombre d'années à remonter ---
    $nbAnnees = 1;

    $tz  = new DateTimeZone('America/Toronto');
    $now = new DateTime('now', $tz);

    if ($nbAnnees > 0) {
        $start = (clone $now)->modify('-' . $nbAnnees . ' years');
        $startStr = $start->format('Y-m-d H:i');
        $endStr   = $now->format('Y-m-d H:i');

        $jql = sprintf(
            'project = %s AND reporter = "%s" AND created >= "%s" AND created <= "%s" ORDER BY status ASC, created DESC',
            $projectKey,
            $email,
            $startStr,
            $endStr
        );
    } else {
        $jql = sprintf(
            'project = %s AND reporter = "%s" ORDER BY status ASC, created DESC',
            $projectKey,
            $email
        );
    }

    // 🆕 Nouveau endpoint (POST JSON)
    $url = $jiraDomain . '/rest/api/3/search/jql';

    $payload = [
        'jql'        => $jql,
        'maxResults' => 100,
        'fields'     => ['summary', 'status', 'created', 'resolutiondate']
    ];

    $ch = curl_init($url);
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_HTTPHEADER, [
        'Authorization: Basic ' . base64_encode("$userEmail:$apiToken"),
        'Content-Type: application/json',
        'Accept: application/json'
    ]);
    curl_setopt($ch, CURLOPT_POST, true);
    curl_setopt($ch, CURLOPT_POSTFIELDS, json_encode($payload));

    $response = curl_exec($ch);
    $httpcode = curl_getinfo($ch, CURLINFO_HTTP_CODE);
    curl_close($ch);

    $result = json_decode($response, true);
    $ticketsOuverts = [];
    $ticketsResolus = [];

    // 🧩 même logique de sortie que ta version originale
    if ($httpcode == 200 && isset($result['issues'])) {
        foreach ($result['issues'] as $issue) {
            $ticket = [
                'key'       => $issue['key'],
                'summary'   => $issue['fields']['summary'],
                'status'    => $issue['fields']['status']['name'],
                'url'       => $jiraDomain . '/browse/' . $issue['key'],
                'created'   => $issue['fields']['created'] ?? null,
                'resolved'  => $issue['fields']['resolutiondate'] ?? null
            ];

            if (in_array(strtolower($ticket['status']), ['done', 'resolved', 'terminé', 'fermé', 'résolu', 'annulé'])) {
                $ticketsResolus[] = $ticket;
            } else {
                $ticketsOuverts[] = $ticket;
            }
        }

        return [
            'success' => true,
            'ouverts' => $ticketsOuverts,
            'resolus' => $ticketsResolus
        ];
    }

    // ⚠️ même structure d’erreur que ta version originale
    return [
        'success' => false,
        'message' => $result['errorMessages'][0] ?? 'Erreur inconnue',
        'debug'   => $result
    ];
}


/**
 * Résout l’accountId (Cloud) pour un email donné.
 * Retourne null si non trouvé / non accessible.
 */
function jira_find_account_id_by_email($jiraDomain, $userEmail, $apiToken, $email)
{
    $headers = [
        'Authorization: Basic ' . base64_encode("$userEmail:$apiToken"),
        'Accept: application/json'
    ];
    $url = $jiraDomain . '/rest/api/3/user/search?query=' . urlencode($email);

    $ch = curl_init($url);
    curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
    curl_setopt($ch, CURLOPT_HTTPHEADER, $headers);

    $response = curl_exec($ch);
    $httpcode = curl_getinfo($ch, CURLINFO_HTTP_CODE);
    curl_close($ch);

    if ($httpcode !== 200) {
        return null;
    }

    $users = json_decode($response, true);
    if (is_array($users) && count($users) > 0) {
        foreach ($users as $u) {
            if (!empty($u['emailAddress']) && strcasecmp($u['emailAddress'], $email) === 0) {
                return $u['accountId'] ?? null;
            }
        }
        return $users[0]['accountId'] ?? null;
    }

    return null;
}